Media, media, media
A variety of media and layout options enable you to create training that is truly unique. You can use almost any type of media: audio files, graphics, movies, flash, and text documents.
Easy maintenance
Maintain your lessons, curriculums, and courses through version control. Or change a course roster by adding new learners and mentors.
Metrics, not just numbers
Reporting features provide useful information about each learner: scores, missed entries, completion times, and so on. View performance for a single learner or an entire course. Learners can even log on and see how they're doing.
More than a presentation
Sometimes presenting information isn't enough. SIMON contains powerful quizzes and exams to test what learners have retained. And you can allow learners to practice navigating a web application—with directions and feedback.
Anonymous feedback
Anonymous evaluations allow honest feedback. Statistics and graphics provide accuracy without compromising student privacy.
Listen, practice, record
In the role play module, learners first hear how a customer-agent dialog should sound. Then, they practice the dialog piece-by-piece—with various levels of help and without being judged. When they are ready, they record and pass off the entire dialog.
